Appointment Booking
- Customers can book appointments in advance through our website or in-person.
- We require a minimum notice for cancellations or rescheduling; otherwise, a fee may apply.
Services
- We offer a range of hair and grooming services, and each service may have a specific price.
- Our barbers are skilled professionals, and we strive for customer satisfaction.
- We reserve the right to refuse service if it poses a health or safety risk.
Pricing
- Prices are subject to change without notice.
- We accept various payment methods, including cash, credit/debit cards, and digital payment options.
Hygiene and Safety
- We maintain a high standard of cleanliness and hygiene.
- We follow health and safety guidelines and use sanitized equipment for each customer.
Appointment Delays
- Please arrive on time for your appointment. We may need to reschedule if you're excessively late.
- We aim to provide prompt service but delays may occur due to unforeseen circumstances.
Customer Conduct
- We expect respectful behavior from all customers and staff.
- Any misconduct or inappropriate behavior will not be tolerated.
Refunds and Complaints
- If you are not satisfied with our service or products , please inform us promptly.
- Refund requests will be considered on a case-by-case basis.
Liability
- We are not liable for any injuries, damages, or losses arising from our services unless caused by our negligence.
Privacy Policy
- We respect your privacy. Personal information collected is used for appointment scheduling and may be stored securely.
Changes to Terms
- We reserve the right to update these terms and conditions as needed. Customers will be notified of any changes.
Contact Information
- For inquiries or concerns, please contact us at 01932596959 or Social Media @thewolfsgrooming
By using our services, you agree to abide by these terms and conditions.
Last Updated: [29.09.2023]
