- Customers can book appointments in advance through our website or in-person.
- We require a minimum notice for cancellations or rescheduling; otherwise, a fee may apply.
- We offer a range of hair and grooming services, and each service may have a specific price.
- Our barbers are skilled professionals, and we strive for customer satisfaction.
- We reserve the right to refuse service if it poses a health or safety risk.
- Prices are subject to change without notice.
- We accept various payment methods, including cash, credit/debit cards, and digital payment options.
Hygiene and Safety
- We maintain a high standard of cleanliness and hygiene.
- We follow health and safety guidelines and use sanitized equipment for each customer.
- Please arrive on time for your appointment. We may need to reschedule if you're excessively late.
- We aim to provide prompt service but delays may occur due to unforeseen circumstances.
- We expect respectful behavior from all customers and staff.
- Any misconduct or inappropriate behavior will not be tolerated.
Refunds and Complaints
- If you are not satisfied with our service or products , please inform us promptly.
- Refund requests will be considered on a case-by-case basis.
- We are not liable for any injuries, damages, or losses arising from our services unless caused by our negligence.
- We respect your privacy. Personal information collected is used for appointment scheduling and may be stored securely.
Changes to Terms
- We reserve the right to update these terms and conditions as needed. Customers will be notified of any changes.
- For inquiries or concerns, please contact us at 01932596959 or Social Media @thewolfsgrooming
By using our services, you agree to abide by these terms and conditions.
Last Updated: [29.09.2023]
Copyright © 2024 The Wolf’s Grooming Lounge - All Rights Reserved.
You are able just to walk in without an appointment!
Yes no appointment required!
However for those who want a fixed time of course you can continue to book in as usual
When you book in advance, there are often additional costs involved. Booking provides convenience and ensures availability, but it may come with a higher price compared to simply walking in.