Terms and Conditions

Appointment Booking

 - Customers can book appointments in advance through our website or in-person.

 - We require a minimum notice for cancellations or rescheduling; otherwise, a fee may apply.

Services

 - We offer a range of hair and grooming services, and each service may have a specific price.

 - Our barbers are skilled professionals, and we strive for customer satisfaction.

 - We reserve the right to refuse service if it poses a health or safety risk.

Pricing

 - Prices are subject to change without notice.

 - We accept various payment methods, including cash, credit/debit cards, and digital payment options.

Hygiene and Safety

 - We maintain a high standard of cleanliness and hygiene.

 - We follow health and safety guidelines and use sanitized equipment for each customer.

Appointment Delays

 - Please arrive on time for your appointment. We may need to reschedule if you're excessively late.

 - We aim to provide prompt service but delays may occur due to unforeseen circumstances.

Customer Conduct

 - We expect respectful behavior from all customers and staff.

 - Any misconduct or inappropriate behavior will not be tolerated.

Refunds and Complaints

 - If you are not satisfied with our service or products , please inform us promptly.

 - Refund requests will be considered on a case-by-case basis.

Liability

 - We are not liable for any injuries, damages, or losses arising from our services unless caused by our negligence.

Privacy Policy

 - We respect your privacy. Personal information collected is used for appointment scheduling and may be stored securely.

Changes to Terms

 - We reserve the right to update these terms and conditions as needed. Customers will be notified of any changes.

Contact Information

 - For inquiries or concerns, please contact us at 01932596959 or Social Media @thewolfsgrooming

By using our services, you agree to abide by these terms and conditions.

Last Updated: [29.09.2023]